New to the program, but not to computers or software.
I'm creating a Quick Entry item for dispatches I get where the manufacturer is paying for the parts of the repair, but the customer is responsible for a specific dollar amount of labor.
I'd like to know how I can:
1) indicate that only parts are covered by Payer, and the customer has to pay $200 (for example). It will always be $200 labor.
2) Can I somehow get the labor into the ticket, or am I just able to leave a note that the customer has to collect $200 (in the city field, for example, as in the manual).
3) Somehow contain this all in a Quick Entry item.
I did my best not to ask for help until I felt I had thoroughly researched the question.